Returns & Exchanges

At European Wax Center, we want you to be completely satisfied with your skincare and beauty purchases. If a product does not meet your expectations, you may return it within 30 days of purchase for a full refund or exchange.

Return Process

• 1.
  Check Eligibility

  Ensure your products are in their original packaging and were purchased within the last 30 days from a participating center or our online store.

• 2.
  Gather Documentation

  Locate your original sales receipt or order confirmation email to verify the transaction and ensure a smooth refund process.

• 3.
  Visit a Center

  Bring the item and your proof of purchase to any European Wax Center location to process an immediate exchange or return to your original payment method.

• 4.
  Receive Confirmation

  Once the return is processed, you will receive a confirmation receipt; please note that it may take 5-7 business days for funds to appear in your account.